• Support
• FAQ

MyPoi World places great emphasis on the ease of use and quality of our products which we like to complement with excellent service and support. In case you have questions related to our products we recommend that you follow the below three steps for support:

Step 1.
View the FAQs (questions and answer page)
Step 2.
Contact us via e-mail with your question (see the below form)
Step 3.
Contact us via telephone. In order to service you better, we ask you to have the following information ready when making your call:

• Brand and type of navigation system
• MyPoi product name and version number which you can find by clicking on the info button in the main program screen of a MyPoi program

MyPoi World Helpdesk (open from 0800 hours – 1700 hours UK time):

0872-0010110 (10 pence/minute)

(*) Denotes a mandatory field

No updates currently available for MyPoi products for the UK

Garmin Poi-loader is required for MyPoi World products to work with Garmin navigation systems.

Click here to download the right version of this program.

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